So you can use their product
simply send back
If you are not satisfied with a product, you can cancel your order within 14 days and return the product(s) as a return. It’s very simple!
Please briefly fill out the form below for your return. You will then receive an e-mail with a link through which you can report your return to our sales partner. After that, please send the product(s) to the address provided. There it will be tested after arrival. You will then receive a return confirmation and the purchase price will be refunded to you in the same way you paid it.
Important: Only unopened products can be returned. If, for example, the protective film has been removed from a book, we are unfortunately unable to take it back. Unfortunately, the return of digital products (e.g. e-books) is not possible.

Hello, I am Stella from TriMax-Media. If you still have questions, you can reach me through the chat box.